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Hi Rembrandtz,
I have just received my package that you shipped to me. We had a monsoon on the day that UPS delivered my package and they didn't wrap up the box in plastic. It was left out in the rain for the day while I was at work. After I called UPS and railed them, I picked up the box and the whole bottom opened up, that's how wet it was. Due to the way you meticulously wrapped everything, nothing was even wet!! What a pleasant surprise! The care and time you took to make sure that everything would survive being shipped was just another part of your fabulous service.
I have to tell you again what a wonderful store that you have. It was the BEST shop that I stopped in during my whole vacation. Everyone loves the gifts that I got for them there.
I will definitely be stopping in again on my next trip down.
Thanks again,
Donna
Dear Rembrandtz,
You really are my favorite store! Thanks for the great care you took to make my friend's birthday so special. The items you recommended were perfect! She was so excited when she received them. I really appreciate all the time you spent with me on the phone to make her birthday so great. We will both be back!
Sincerely,
Karen
Dear Rembrandtz,
This letter is in regards to the package I just received from your store. Wow, thank you for sending it so quickly. It was beautifully wrapped and I really loved the personal touch!
Jamie
Dear Kimberly,
I have always been so impressed at the level of service and genuine happiness of everyone I have encountered in your store. It continues to be my most favorite gift shops. I look forward to seeing you soon.
Vanessa
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It was so nice of you to send me a gift, and it has already been put to use! I love it! Thank you also for wrapping the gifts so beautifully, and for getting them to me so promptly. No wonder Rembrandtz has been voted Best of St Augustine for the 10th year! I always visit your beautiful store several times when we winter in St Augustine, and I always bring our friends when they visit us. You have a great selection of quality items, much appreciated.
Sincerely,
Marilyn
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Please let us know how we are doing. We love our customers and it shows! Your comments are always welcomed. Please email gallery@rembrandtz.com
Thanks!
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Thank you for all the great comments we receive. It means a lot to us to be able to provide outstanding customer service, extraordinary values in a fun atmosphere that is ever-changing and interesting. We truly value your opinions and appreciate the feedback.
Cheers!
The Rembrandtz Team
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